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Frequently Asked Questions
How long is the free trial?
The free trial is 3 full weeks (21 days).
Is there a money back guarantee?
Yes, there is a 100% money back guarantee.
Is an uptime SLA available?
Yes, our Enterprise plan comes with a 99.9% uptime SLA.
Are there user roles?
Yes, user roles can be assigned. For example, users can be created as Administrators, Editors, Authors or Contributors.
Can I customize my knowledge base?
Yes, your knowledge base can be customized to your brand by adding your logo, colors and more. You can also further customize with CSS.